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Terms Of Use

Your Statutory rights are not affected by any of the following terms and conditions.

Heroics and Ros Orders and Delivery Policy

All delivery charges must be paid by you where applicable. Delivery will be made to the
address specified by you at the time of ordering. We shall use our best endeavours to ship
the Goods to you within 10 working days from the confirmation of order, within the UK. Longer
delivery times will apply to overseas deliveries. Delivery will be by Royal mail, 1st Class within
the UK and Airmail or Courier for overseas delivery.
All times or dates given for delivery of the Goods are only estimates given in good faith and
are not conditions or warranties of contract.
Delivery charges vary depending on the value of products ordered and delivery location.
Details of the current delivery costs can be found on the order form
At the time the Goods are delivered to the address given by you the risk in the Goods shall
pass to you and you shall be solely responsible for the custody and maintenance thereof.

Rules For Online Conduct

By using the service, you agree that you will not attempt to undermine the integrity of this web site.

Heroics and Ros Cancellation and Returns Policy

Product can only be refunded or cancelled in accordance with your legal rights under the
Distance Selling Regulations and other legislation.

If the product has be manfactured specificaly for you it is not covered by this legislation.

You should notify us of your intention to return or cancel the order via email sales@heroicsandros.co.uk
Once you have notify us of your intention to cancel or return the goods, the goods, together
with the original invoice, should be returned to us in perfect condition to address specified on
the invoice within seven working days after the day of delivery. You will be responsible for the
cost of return postage and any necessary insurance. This shall be via a recorder delivery


All trademarks appearing on the service are trademarks of their respective owners.