Web shop UPDATE- 2 Covid-19

I hope you and your families are coupling with the restrictions in place, please stay safe in these difficult times. I know having 2 young children at home with a much reduced range of places to take them to has created challenges for us as a family and without the support of my wife we would not be able to continue stay open.

Thank you for all the orders we have received, in fact we have had so many that we are going to have to close the shop for a day or two in order to finish these off. Then we will reopen with our all our WW2 range on line along with modern figures. The Coastal force range will still be available and we will put the Wars of the Roses range on line too, this will be over 2,000 items to choose from so hopefully there is something for all of you.

In a week or so we will then take these ranges off line and put something else up, things seem to be moving in the right direction slowly so with good luck we maybe able to increase our casting capacity and so increase the number of ranges available on the next opening cycle.

While the postal service is working it can be understandably a bit slow at times while they are all working hard with reduced staffing levels but, if you want to know about your about shipping to your country this site is very useful.

https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin

As always continuing to do business will of course depend on many things, government advice which currently is ‘you may work if it is safe to do so and this work cannot be done from home’, continued metal supply, continued access to the postal service, childcare availability and most importantly nobody getting ill.

I just want to add a big THANK YOU all those working in the NHS and others who are still working in these difficult times and keeping us going. There are worse things to be asked to do than stay inside even if it’s with the wife and two young children 😊

"Stay home. Protect the NHS. Save lives"

 

 

 

Web shop UPDATE Covid-19

I hope you and your families are well, please stay safe in these difficult times and thank you all for your patience and understanding while we have been closed. We have spent the last weeks looking at how we can still operate, keep safe and help look after my young family at home. Covid-19 is impacting everyone and seems unlikely to disappear in the next few weeks so we have totally changed how we will be working with only one person in at a time, we will therefore be reducing the product ranges which will be available at any one time.  The ranges being offered over the coming weeks will change so everyone will get a chance to purchase “their period”.

Currently you should find all the modern ranges available, WW2 figures both old and new style and our Dark age range available in the shop. In addition, our 1/600^th Coast force range is there too, that’s nearly 1500 items to choose from, but if these are not for you, we will be swapping the available ranges on sale so keep checking back. I will post in the new section so it’s easy to find

We have approximately 30% casting capacity so orders will take time to process but we are hoping that concentrating our casting into smaller ranges will help with this. Posting in UK seem fine if understandably a little slow at times, same for most of European and US but there is currently a hold on mail to New Zealand due to lack of planes. If you want to know about your particular country this site is very useful.

https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin

Continuing to do business will of course depend on many things, government advice which currently is “if safe and work which can’t be done home is to OK”, continued metal supply, continued access to the postal service, childcare availability and most importantly nobody getting ill.

I just want to add a big THANK YOU all those working in the NHS and others who are still working in these difficult times and keeping us going. There are worse things to be asked to do than stay inside even if it’s with the wife and two young children 😊

"Stay home. Protect the NHS. Save lives"

 

 

 

Web shop temporary closing update

Firstly, I hope you and your families are well, please stay safe in

these difficult times and thank you all for your patience and

understanding while we have been closed.

When we closed in February it was with the intention of sorting out some

family matters which just couldn’t be done while still running Heroics &

Ros and then reopening with a shiny new Web site on the 23rd of March.

 

Well, things haven’t exactly gone to plan and like all other business in

the UK the corona virus is going to have an impact on how we work and

our personal lives. The closure of all UK schools means I need put in

place child care arrangements to allow me to work and we all need to

make sure we can work in a safe manner so I have decided to DELAY the

reopening until 30th March.

The situation is changing fast and we can’t predict what will happen but

I want to be as certain as we can be that when taking orders that we will

complete them in a timely manner and ship them out.

I know some of you have been waiting to place that order and I’m sorry

to keep you waiting that bit longer but I am feel spending the week

sorting things out so we can be as prepared possible to make and ship

product in this new “normal” situation is the sensible thing to do.

 

Thanks again for all the support, it is much appreciated

 

All the best from the Heroics & Ros team.

 

 

 

Web shop temporary closing

Just wanted to let everyone know we will be closing the shop for new orders on February 23^rd we then aim to reopen the shop hopefully with a new web site on March 23^rd. This gives you all a month to get any must have orders in before we close, we will then make sure all orders are completed before I am off to sort out some family matters. I have looked at getting some temporary help but unfortunately this is not possible. I have come to the conclusion it’s a better solution to close completely attend to the things I need to do and then reopen.

As a way of good news, I can confirm new releases for January and February and beyond, figure release schedule will be in the next message.

Jan                                                        

B129      Morris 37mm Portee                                     

IT029     Breda 20/65 Tripod Italian crew                                

BM101  Midge Launch unit on Bedford truck                                       

EGM001 Robur LO1800A (4 x 4) truck                                     

SWM015 Stridsvagn 101                                               

SWM016 Stridsvagn 104                                               

USM071 Hawk missile launcher on trailer                                             

IT030     Cannone da 105/28 (Rubber tyres)                                         

IT031     Cannone da 105/28 (Spoken wheels)                                     

IT032     Fiat Pavasi                                          

IT033     Obice da 100/17                                               

Feb                                                       

SM130  T55 AM1                                             

ITM003 OTO Melara Mod 56                                       

BM102  L5 pack howitzer                                             

GWF014 Canon de 105 mle 1913 Schneider                                        

F037       Canon de 105 mle 1913 Schneider (pneumatic tyres)                                      

BM097  Bulldog 3 with manned turret                                    

GM039 Midge Launch unit on MAN truck                                             

GM040 MAN 4 x 4 truck (new master)                                   

S063       122mm Howitzer Mod 38 deployed Artillery role                                              

S064       122mm Howitzer Mod 38 deployed A/T role                                       

S065       122mm Howitzer Mod 38 towed                                              

March                                                  

B130      BL 6-inch 26 cwt howitzer (rubber tyres)                               

B131      Austin K2 Ambulance                                    

G221      Breda 20/65 Tripod                                        

G165      Breda 20/65 Tripod crew with German helmet                                  

G221      Breda 20/65 Tripod crew with field cap                                 

BM098  Centurion ARV 2                                              

BM099  Centurion MkI                                  

April                                                      

IT030     Cannone da 105/28 (Rubber tyres)                                         

IT031     Cannone da 105/28 (Spoken wheels)                                     

IT032     Fiat Pavasi                                          

US066   M1 57mm anti-tank gun deployed                                          

US067   M1 57mm anti-tank gun Towed                                

SM129  SA2 Guideline                                   

SM131  SA8 Geko missiles (early version 4 missiles)                                         

SM132  Russian Tigr       

Thank you for you on going support

 

Christmas Holiday

I just wanted to say a big "Thank You" to all our customers for the support throughout 2019, which has been a pretty turbulent year for us.

We will be closed for our Christmas holidays from December 20th to January 6th 2020.We apologies for any delay in shipping your order this may cause.

Order shipments will recommence on our return but please remember order can take two weeks to process before dispatch sometimes longer when busy.

Best wishes for 2020

 

Andy, Ri, Caitlin & Nathan

 

Shop Reopens

Hi

Firstly, a big thank you a big thank to all our customers who have been very understanding while the shop was closed.  While my wife has not fully recovered, she is feeling much better, we are now hopeful surgery won’t be needed and life is returning to something close to “normal”. I have now reopened the shop but only for WW1 and beyond, the earlier figure ranges are not yet available. I felt it best have phased opening to be sure we can keep up with orders in the time I have available. I will add back in the figures once the initial rush has cleared, I am assuming a week or so, as this seemed to work well last time.

 

Andy & Ri

 

 

 

More New Models for May & price increase

First the good news; we are now able to start the release of the new models we have been building up while we coped with the factory move, with luck we should be able to bring out 4 models a month for the rest of the year and hopefully one new figure range at least every other month. The masters are done it’s just mould making capacity holding us back now. To address this, we need more staff and have reached the point where the only way to do this is an increase in prices so we can pay for them. I know nobody like prices going up but I want to continue to grow Heroics & Ros and without more staff we can’t do that, the only alternative would be to stop investment in new models which is not a road I want to go down.  With the support of our customers we have grown hugely over the last years and I wish this to continue so I would like to thank everyone for their support with this. I know you all want pictures and this is being worked on too, WW2 range is nearly done and even more on the way soon.

 

B123      17pdr Army        £0.65

B124      Breda 20/65 on tripod - crewman with British helmet      £0.65

B125      6pdr MK2 - Towed           £0.65

B126      6pdr MK2 - Deployed     £0.65

B127      6pdr MK4 - Towed           £0.65

B128      6pdr MK4 - Deployed     £0.65