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Ranges now available 25/07/20 The 1/300th Naval range and aircraft and useful bits for naval wargaming. The 1/300th WW2 aircraft range. The 1/300th WW2 Figure range.
Web shop UPDATE- 3 Covid-19 -20th July 2020 Firstly, I hope you and your families are all well and I would like to say a big thank you to all those who have worked through this period to help the sick and keep the country running.
It’s has been a while since our last update and now we are hopefully seeing a slow return to “normal” life though my feeling’s are that it will be different than before for many of us. What the future holds I am not sure but we have been thinking about how best to move Heroics & Ros forward. With the uncertainty around how long restrictions of some kind will last and the possibility of a second wave we have decide to reorganise our factory. This should allow us to use more of the equipment while still creating a safe working environment. It might not be 100% efficient but without a guaranteed end date to restrictions and a vaccine it seems sensible to find a way to increase casting capacity closer to normal rather than to keep opening and closing the shop or selling a restricted range of products. We are reopening the shop on Monday 20th July. Ranges will be put back into stock gradually but unlike before once they are up, they will stay available. We will start with some of the smaller ranges to gradually build up rather than being overwhelmed on the first day. I am sorry we have not been able to offer a full range of products over this period, with 2 young children to help look after and staff safety to consider I felt there was not really an alternative option. I really appreciate the nice emails, support and understanding shown to us by our customers. The first range to be available is the1/600th Coastal Forces All the Best Web shop UPDATE- 2 Covid-19 I hope you and your families are coupling with the restrictions in place, please stay safe in these difficult times. I know having 2 young children at home with a much reduced range of places to take them to has created challenges for us as a family and without the support of my wife we would not be able to continue stay open. Thank you for all the orders we have received, in fact we have had so many that we are going to have to close the shop for a day or two in order to finish these off. Then we will reopen with our all our WW2 range on line along with modern figures. The Coastal force range will still be available and we will put the Wars of the Roses range on line too, this will be over 2,000 items to choose from so hopefully there is something for all of you. In a week or so we will then take these ranges off line and put something else up, things seem to be moving in the right direction slowly so with good luck we maybe able to increase our casting capacity and so increase the number of ranges available on the next opening cycle. While the postal service is working it can be understandably a bit slow at times while they are all working hard with reduced staffing levels but, if you want to know about your about shipping to your country this site is very useful. https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin As always continuing to do business will of course depend on many things, government advice which currently is ‘you may work if it is safe to do so and this work cannot be done from home’, continued metal supply, continued access to the postal service, childcare availability and most importantly nobody getting ill. I just want to add a big THANK YOU all those working in the NHS and others who are still working in these difficult times and keeping us going. There are worse things to be asked to do than stay inside even if it’s with the wife and two young children 😊 "Stay home. Protect the NHS. Save lives"
Web shop UPDATE Covid-19 I hope you and your families are well, please stay safe in these difficult times and thank you all for your patience and understanding while we have been closed. We have spent the last weeks looking at how we can still operate, keep safe and help look after my young family at home. Covid-19 is impacting everyone and seems unlikely to disappear in the next few weeks so we have totally changed how we will be working with only one person in at a time, we will therefore be reducing the product ranges which will be available at any one time. The ranges being offered over the coming weeks will change so everyone will get a chance to purchase “their period”. Currently you should find all the modern ranges available, WW2 figures both old and new style and our Dark age range available in the shop. In addition, our 1/600th Coast force range is there too, that’s nearly 1500 items to choose from, but if these are not for you, we will be swapping the available ranges on sale so keep checking back. I will post in the new section so it’s easy to find We have approximately 30% casting capacity so orders will take time to process but we are hoping that concentrating our casting into smaller ranges will help with this. Posting in UK seem fine if understandably a little slow at times, same for most of European and US but there is currently a hold on mail to New Zealand due to lack of planes. If you want to know about your particular country this site is very useful. https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin Continuing to do business will of course depend on many things, government advice which currently is “if safe and work which can’t be done home is to OK”, continued metal supply, continued access to the postal service, childcare availability and most importantly nobody getting ill. I just want to add a big THANK YOU all those working in the NHS and others who are still working in these difficult times and keeping us going. There are worse things to be asked to do than stay inside even if it’s with the wife and two young children 😊 "Stay home. Protect the NHS. Save lives"
Web shop temporary closing update Firstly, I hope you and your families are well, please stay safe in these difficult times and thank you all for your patience and understanding while we have been closed. When we closed in February it was with the intention of sorting out some family matters which just couldn’t be done while still running Heroics & Ros and then reopening with a shiny new Web site on the 23rd of March.
Well, things haven’t exactly gone to plan and like all other business in the UK the corona virus is going to have an impact on how we work and our personal lives. The closure of all UK schools means I need put in place child care arrangements to allow me to work and we all need to make sure we can work in a safe manner so I have decided to DELAY the reopening until 30th March. The situation is changing fast and we can’t predict what will happen but I want to be as certain as we can be that when taking orders that we will complete them in a timely manner and ship them out. I know some of you have been waiting to place that order and I’m sorry to keep you waiting that bit longer but I am feel spending the week sorting things out so we can be as prepared possible to make and ship product in this new “normal” situation is the sensible thing to do.
Thanks again for all the support, it is much appreciated
All the best from the Heroics & Ros team.
Web shop temporary closing Just wanted to let everyone know we will be closing the shop for new orders on February 23rd we then aim to reopen the shop hopefully with a new web site on March 23rd. This gives you all a month to get any must have orders in before we close, we will then make sure all orders are completed before I am off to sort out some family matters. I have looked at getting some temporary help but unfortunately this is not possible. I have come to the conclusion it’s a better solution to close completely attend to the things I need to do and then reopen. As a way of good news, I can confirm new releases for January and February and beyond, figure release schedule will be in the next message. Jan B129 Morris 37mm Portee IT029 Breda 20/65 Tripod Italian crew BM101 Midge Launch unit on Bedford truck EGM001 Robur LO1800A (4 x 4) truck SWM015 Stridsvagn 101 SWM016 Stridsvagn 104 USM071 Hawk missile launcher on trailer IT030 Cannone da 105/28 (Rubber tyres) IT031 Cannone da 105/28 (Spoken wheels) IT032 Fiat Pavasi IT033 Obice da 100/17 Feb SM130 T55 AM1 ITM003 OTO Melara Mod 56 BM102 L5 pack howitzer GWF014 Canon de 105 mle 1913 Schneider F037 Canon de 105 mle 1913 Schneider (pneumatic tyres) BM097 Bulldog 3 with manned turret GM039 Midge Launch unit on MAN truck GM040 MAN 4 x 4 truck (new master) S063 122mm Howitzer Mod 38 deployed Artillery role S064 122mm Howitzer Mod 38 deployed A/T role S065 122mm Howitzer Mod 38 towed March B130 BL 6-inch 26 cwt howitzer (rubber tyres) B131 Austin K2 Ambulance G221 Breda 20/65 Tripod G165 Breda 20/65 Tripod crew with German helmet G221 Breda 20/65 Tripod crew with field cap BM098 Centurion ARV 2 BM099 Centurion MkI April IT030 Cannone da 105/28 (Rubber tyres) IT031 Cannone da 105/28 (Spoken wheels) IT032 Fiat Pavasi US066 M1 57mm anti-tank gun deployed US067 M1 57mm anti-tank gun Towed SM129 SA2 Guideline SM131 SA8 Geko missiles (early version 4 missiles) SM132 Russian Tigr Thank you for you on going support
Christmas Holiday I just wanted to say a big "Thank You" to all our customers for the support throughout 2019, which has been a pretty turbulent year for us. We will be closed for our Christmas holidays from December 20th to January 6th 2020.We apologies for any delay in shipping your order this may cause. Order shipments will recommence on our return but please remember order can take two weeks to process before dispatch sometimes longer when busy. Best wishes for 2020
Andy, Ri, Caitlin & Nathan
Shop Reopens Hi Firstly, a big thank you a big thank to all our customers who have been very understanding while the shop was closed. While my wife has not fully recovered, she is feeling much better, we are now hopeful surgery won’t be needed and life is returning to something close to “normal”. I have now reopened the shop but only for WW1 and beyond, the earlier figure ranges are not yet available. I felt it best have phased opening to be sure we can keep up with o Date: 25/07/2020 |
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