FAQ

FAQ'S

  • How to order?

    Orders can be placed on the web store and paid for by cheque (UK sterling only) or PayPal or Credit/debit card via PayPal.

  • What are the models made of?

    Most are made of white metal of various types. Some of the metal can contain lead and as such are not suitable for young children aged 14 or younger. Many items are also small and/or sharp as well so can be a choke hazard. Some large pieces are made of resin like our range of 1/300th MTB’s or Hook helicopter.

  • Are they supplied painted?

    No, the figures are supplied unpainted and un-based. The images are an example of what you can achieve with the figures.

  • How many are in a packet?

    For vehicles and planes, we sell them individually. Figures are sold in packets of 50 for infantry and 21 for cavalry. Other packet contents are listed in the description.

  • How much is shipping?

    In the UK its £4.00 or free on orders over £75, for Europe is £5.00 plus 20% up to a maximum of £20 and for the rest of the world its £5.00 plus £30% up to a maximum of £40

  • I don’t want to order on the internet.

    No problem just, order on the shop normally but select cheque as the payment method and the send a UK sterling cheque with the order number and we can do the rest.

  • Can I pick up at a show your attending?

    Yes, order normally and then select cheque as the payment method. Then just drop and email with the order number and let us know which show you want if for and if you want to pay on the day or us to send a PayPal invoice without shipping costs.

  • How long will it take to get here?

    Most orders are shipped by Royal Mail taking roughly 2-4 working days in the UK, roughly 3-10 working days in Europe and roughly 10-15 working days to everywhere else.

  • Do you sell spare parts?

    Yes, but only by special order. If you send an email of the bits you need, we can sort it out. The cost of a part is 50% of the whole model cost. We will then send a PayPal invoice and sort the order out.

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